# ... The Best Mac YouTube Viewer ...

# FAQ

## Frequently Asked Questions

- Which Macs are supported?
  MovieSherlock will download and convert YouTube movies on MacOS X 10.4 or higher.
- I have Intel/PPC Mac. Will MovieSherlock work for me?
  Yes. MovieSherlock was compiled as universal binary so it will work the same good as on Intel Mac and PPC Mac.
- Will MovieSherlock download and convert movies in HD (High Definition) from YouTube?
  Yes. As well as all others movies on YouTube.
- Where are my YouTube movies downloaded with MovieSherlock?
  You can find them in your Movies folder. MovieSherlock saves downloaded and converted to ~/Movies/. You can choose another folder to download your movies. Use Preferences dialog to change the path.
- Can I view downloaded movies? Do I need FLV player installed to view YouTube downloaded movies by MovieSherlock?
  MovieSherlock does all this staff for you. Software downloads movies from YouTube in its format and then converts it to be viewable on your Mac.
- How can I contact support team to resolve my problem with MovieSherlock about downloading YouTube video?
  Please contact MovieSherlock Support Team at any time just your problem occurs. Please describe as much as possible about the problem - so we will be able to assist you faster.
- The MovieSherlock asks for the license code. How can I obtain one?
  You should buy MovieSherlock with RegNow.
  Owning a license brings you a lot of benefits as a registered customer of MovieSherlock. You can download and convert an unlimited number of movies from YouTube. You will receive lifetime updates for future versions for FREE. Access to support and many others.
  RegNow is under contract with us to process online orders and collect payments for MovieSherlock.
- MovieSherlock is great! How can I install it on other computers?
  One MovieSherlock license can be used only at single computer. You need to get another license for another computer. However, you may contact MovieSherlock Support Team describe you will to obtain more license with a great discount.
- Ok, I payed for the software. How can I used it?
  Please download your copy of MovieSherlock.
  Run the software and try to download any movie. A registration sheet will appear. Insert a license code from your RegNow referencing letter and press Ok.
  If you didn't receive email from RegNow with your license code - please check your spam filter. If you can't find your license code - please contact support with a problem description.
- Are there any plans for the future versions? Will they be free for the existings customers?
  Yes. We have a lot of things to implement for you in the nearest future. And of course all updates will be available for you for FREE.
- I wish to suggest a feature. Is it possible?
  Sure. Please email it to MovieSherlock Support Team and we will implement it for you.
- What a great soft! I wish to became affiliate, is it possible?
  Yes, affiliates are welcome. Please register as RegNow affiliate and consider using this PAD file moviesherlock.xml.

100% satisfaction guaranteed. It's our goal. MovieSherlock was designed and created for your satisfaction. It will either download and YouTube movies or we will do moneyback for you. Supporting future releases of MovieSherlock is fast and secure. Online transaction are made by RegNow world-wide leader in online payments. Start unlimited download of YouTube movies now. Convert dozens of YouTube movies at the same time with MovieSherlock. |

Help Date: 08-2012-03

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